Barbadians must boycott Flow, says Gibbs-Taitt

Telecommunications consumers are being urged to boycott Flow after the provider announced that rates would rise from the beginning of next month.

Consumer rights advocate Malcolm Gibbs-Taitt has seen the planned increase as the action of a callous corporation which believes it can get away with fleecing Barbadians.

“I think people should protest against the increase and just refuse to pay it . . . . I think there needs to be a boycott of Cable and Wireless, period! That’s what I think. There is nothing anybody can do. The companies can do what they want and until you can regulate cell phones we can do nothing,” Gibbs-Taitt said, referring to Flow’s parent company headquartered in the United Kingdom.

Flow announced Thursday that come July 1 there would be a five per cent increase to the rates of all consumer voice and data post-paid mobile plans, excluding the recently launched Combo plans.

It justified the hike by stating it resulted from “our continued investment in our network to provide our customers with world class products and services”.

This did not sit well with Gibbs-Taitt, the director general of the Barbados Consumer Research Association, who told Barbados TODAY there was no justification for a rise in rates.

“I am of the view that Cable and Wireless does not deserve any more from people because their services aren’t good,” he said.

Thursday’s announcement came hours before Parliament approved an austerity budget which critics, including Cabinet ministers Dr David Estwick and Donville Inniss, agreed would result in an increase in the cost of living.

The controversial National Social Responsibility Act makes legal the onerous National Social Responsibility Levy on imported and locally produced goods, which is due to be increased from two to ten per cent, effective July 1.

In addition, a two per cent tax on foreign exchange transactions and increases in the excise duties on petrol were also approved.

In this context, Gibbs-Taitt said a rate increase by the telecommunications company was difficult to swallow.

“I am hearing that everybody has to pay more, but yet still people not getting pay increase. How are they going to do these things?” he asked.

“I don’t quite understand how people are [being asked] to pay more and aren’t earning more. I have a problem with that. The inflation rate over the years has been somewhere between 23 or 24 per cent.  I feel that people should get at least that in wages increase if they going to increase [the phone rates].”

It was in April last year that the Fair Trading Commission (FTC) barred Flow from increasing prices on non-competitive services above three per cent for three years under the Fair Trading Commission (FTC) Price Cap Plan 2016.

That decision had come just comes days after the company had advised its customers of price increases and additional speed to most of its internet services.

The FTC had said at the time that effective April 1, 2016, the overall price increase on non-competitive services would be below or equal to the level of inflation, or three per cent per year, if inflation exceeded three per cent during that year.

In the case of negative inflation, the allowable overall price increase would be zero for that year, the FTC had said.

Flow had said back then that its Basic plan would attract a price increase of $5; Essential will cost $3 more while there would be a $10 increase for the Plus, Max and Turbo packages.

Source: (AGB)

38 Responses to Barbadians must boycott Flow, says Gibbs-Taitt

  1. Sandra Madea
    Sandra Madea June 3, 2017 at 1:12 am


  2. Alwin Ellis
    Alwin Ellis June 3, 2017 at 1:20 am

    I agree 1000 percent

  3. Peggy Stoute Morin
    Peggy Stoute Morin June 3, 2017 at 2:13 am

    But you all would never do it. Complain? Yes you will. You all need to show these people who’s boss. Remember, without you they are nothing.

  4. Renee Ricardo Harewood
    Renee Ricardo Harewood June 3, 2017 at 3:09 am

    Boycott de whole country jus down tools

  5. Sunshine Sunny Shine June 3, 2017 at 4:09 am

    Barbadians boycott what? It is reasonable to come to the conclusion that Cable and Wireless LIME have nothing to worry about and will continue to enjoy their successful exploitation of Barbadians for many more years to come. Who else could offer such a poor rakey service and get away with it? Only in Barbados where all you get is docility and nuff talking loud mouth nitwits, that such shytery happens.

    • Jennifer June 3, 2017 at 5:12 am

      The problem is a lack of knowledge of self and this is why this people only complain and continue to support their oppressors. We as a people should take a leaf from the indians, chihese, etc books and support our own. But this is what distruction of the mind and self means, to destroy a people to the point where they become supporter and lackies to their oppressors selling out their own people. Ask any one who works for a white company if the black people in this day and age do not go and carry news about other staff to the white man, in 2017
      This is what happens when a people identity has been taken and not restored. They are made oblivious to any knowledge of self and open to usury. Thereby supporting their oppressors in every way and not thinking to do anything or even recognizing that they are oppressed. Ask any person working in a white owned business and see how much of our people will sell out each other to the white man for a couple dollars at bonus time. Then we got problems with blacks not owning any energy or utility companies so the masses are fully dependent on their oppressor. From flow aka Columbus (the slayer) to UK oppressor/owner digicel, so however you swing we are strapped to the oppressor and his thievery and exploitation of this people. Wherever possible we need to start supporting our own people and also stop with the white man slavery given holidays which is also causing us to burn unnecessary cash, especially wasteful short sighted women. Nothing in this place will change UNTIL THIS PEOPLE STAND UP and say no. Rally, horse racing, super heroes shows etc. Who collecting and who banking????>?????? Then we
      talk about ostare measures on us and still spending the same.

      • Sunshine Sunny Shine June 3, 2017 at 8:24 am

        Well stated Jennifer. However, how much longer are they going to continue to let themselves be oppressed, used, and taken advantage of? They hate to see their own succeed, but then again, you can understand why it is so. The majority of successful blacks always tend to look down on those other blacks that are lesser than themselves to the point that their behaviour is described as becoming whitey and shytie. The whites do not allow them to get too far in their businesses either, but they seem comfortable with that arrangement as long as it is not their own. Its a no win situation.

  6. Janelle Wickham
    Janelle Wickham June 3, 2017 at 5:46 am

    I stand for the boycott. But the only thing is that the internet speed is better than other networks.

  7. Lisa Moore
    Lisa Moore June 3, 2017 at 6:02 am

    I agree sir, but you will hear how the speed is faster than the other. Bajans are jokers

  8. Larry Thompson
    Larry Thompson June 3, 2017 at 6:35 am

    When do bajans get so technical about internet speed i heard from a person in the field the internet is like a highway if alot of cars on it you won’t be able to go fast and if no cars on the hyway you go fast .so i does dont want to hear ppl taking bout all thos speed we log on and we get on .whether we get on a sec or split sec before someone else.

    • Angel Maria
      Angel Maria June 3, 2017 at 7:18 am

      Technical? Is that what you call valid complaints of paying for so called high speed, but having to sit down on the modem and ride it to get online?

  9. jrsmith June 3, 2017 at 6:38 am

    @, Jennifer, hail, hail, good (5.12) shot, the same behaviour by telecoms companies in the (UK) which form cartels is being imposed on barbados and the region, but barbados is always used as the guinea pig…………the (Political Corporate Corruption ) have reached our shores, the games which is allowed to be play out by few corporates in barbados , they would be fined and serious action taken against them…………… We need an open market………See if we could encourage some of the more local companies in the (UK) to visit our shores , …………………….

    Most of the time in barbados issues as this brings a lot cross talk from certain people, this cross talk is to confuse bajans making them feel favors are being done for the masses, when it cover certain corporates …………….. politicians, politicians ………

    • jennifer June 3, 2017 at 9:26 am

      @jrsmith – we have to blame BOTH of these a$$ licking coconut governments. These back oppressors are walking hand in hand with their colonial puppeteers. And their fowls and ducks can’t see it as the little GRAIN blocking their vision.

  10. Tsa Harris
    Tsa Harris June 3, 2017 at 6:51 am

    Start with the govmnt!!

  11. Alex Alleyne June 3, 2017 at 7:02 am

    It will not happen, the only thing BAJANS do in mass numbers is complain. After a couple of day it will be “back to business as usual”.
    We as a people just don’t understand the strength of OUR Purchasing/buying/spending POWER.
    They love it when we say….”WE CAN’T EAT THE MONEY”.

  12. Arrindelle Lorde
    Arrindelle Lorde June 3, 2017 at 7:02 am

    I pay for voice mail but don’t get it. My husband spent hours on the phone trying to get it sorted out but no luck.zMy son was paying for a phone line for 5 months and had no service .Spent hrs I their office on numerous occasions before it could be sorted out .Only got it rectified one week ago when they changed his number. Get the phones lines fix beforeyou you talk about more money
    More money for bad service?

  13. Kamila Burrowes
    Kamila Burrowes June 3, 2017 at 7:03 am


  14. CoCo Milan
    CoCo Milan June 3, 2017 at 7:03 am

    Tell de ppl boycott de damn budget that gine mek everything go up, not only Flow prices will go up… Boycott The DLP. Stop distracting the ppl from the real problems

  15. Frank White June 3, 2017 at 7:45 am

    Gibbs – Taitt, I am with you brother and as a matter of fact, I disconnected my landline a couple years ago because it constantly played the fool and they could never get it right and was still charging me full so out it went, I didn’t hesitate but Barbadians are not like that, they rather call Brass Tacts and compliant to Corey Lane or Brother Johnson when in fact they have all the power…

    • jennifer June 3, 2017 at 9:34 am

      Well done Frank. Then we got some financially challenge people who got a data plan and a land line too. For what purpose, only wasting money. My uncle said in the USA people taking out land line in numbers and using only their cell phones. Talk ain’t cheap no more. The wind blowing different these days and we need as an impoverished people to go with the wind. How LONG ARE WE going to SUFFER at our own hands. if a pot hot then drop it.

  16. Marcia Jpaul
    Marcia Jpaul June 3, 2017 at 7:49 am

    Flow is the worst thing to happen on this island…all service sucks

  17. allison archer June 3, 2017 at 8:02 am

    if there is nothing you can do what is the purpose of a consumer right group, the FTC?

    these companies have been allowed to fleece the people time and time again, reaping the poor leaving them at the mercies of the government welfare program or begging on the streets

    an unjustifiable act evident is placing a levy on consumers being charged for plastic bags though at the cashier we always pay for the bag, this is pure wickedness, why not make the manufacturer produce a more environmentally friendly bag at no additional cost to the shopper
    I mean is there no law to protect the poor but the rich MUST continue to get richer at the expense of the poor?

    for years these people subject Barbadians to purchase more than they should by enforcing laws that stipulated the spending of a certain amount in debit & credit card purchases in their establishment

    there is no justice on earth none

    • jennifer June 3, 2017 at 9:39 am

      @A. ARCHER – well said – and the dam bags are biodegradable any way. I even had some break down in my home in a cupboard. So that says a lot.

  18. Sharon Taylor
    Sharon Taylor June 3, 2017 at 8:03 am

    At times like this, I miss Wendell McLean! RIP….

  19. Dricker June 3, 2017 at 8:14 am

    Digicel will increase again now. They CEO left already so it’s ruderless. He came wit da big promises on Digicel, he did nuthing but take his big pay… shame on you.

  20. Joy Waldron
    Joy Waldron June 3, 2017 at 8:27 am

    Day bajans boycott anything is day them get serious and stop letting ppl unfair them.

  21. Jea Alleyne June 3, 2017 at 9:22 am

    Only in Barbados…..This is the only country that I know pays for their own parcels and presents that are sent via post, the only country that pays through their nose at Internet services because it is real cheap in the UK, the only country that pays taxes upon taxes and no improvements in the environment and the only country that is sooo tiny and is sooo expensive to live….why? Because Bajans talk to much and dont act….

    Well said Jennifer @ 5.12…..If Bajans knew who they were, if they knew they were Africans, warriors prior to being conditioned to be a lot of “yes people” they would unite and fight for their rights….. They got people working for a pittance, no rises, no rights in the 21st century, only in Barbados.

    When you disrespect your own people via words or actions you are just as guilty as your oppressors. But look, we all in the same boat right now except the minority race. Wake up and stand up before they slap us back in chains like your ancesters !!

    Free yourself from mental slavery, you should be 100% behind your own people !!

    • jennifer June 3, 2017 at 9:47 am

      How the hell can a black people living in the UK, USA, Brazil etc be in the MINORITY position and still end up in the same state of SERVITUDE as the people living in the Caribbean who is in a MAJORITY position??????????

  22. Les Carr
    Les Carr June 3, 2017 at 9:28 am

    Bajans do not boycott anything! Where are you living?

  23. Sandor Barker
    Sandor Barker June 3, 2017 at 9:35 am

    They know that Barbadians blow nuff hot air so they does just make us eat garbage and tell us it is caviar. FLOW services are so poor.

  24. Ashanda Coward
    Ashanda Coward June 3, 2017 at 9:44 am

    Boycott my foot bajans dont stick together only time they stick together is talk about somebody or be dangerous stpzzz look onto the next issue do. Bajans only bare mout thats why they lickin wanna up, no action bare talk an will still be the same issue until another arises and again bare hot air an nothing. Clueless set of people smh.

  25. Rawle Spooner
    Rawle Spooner June 3, 2017 at 9:47 am

    Simple until there is consumer protection expect monopolies like Flow to keep goughing Bajans,this is what ya get when there is no competition but knowing how things work in Barbados nothing gine change and they not going to boycott Flow who knows that.

    • Jgreaves June 3, 2017 at 4:29 pm

      There’s a new offer coming from ozone i hear in summer!

  26. Kevin June 3, 2017 at 10:01 am

    Not Bajans. Aint going to boycott a thing.

  27. Mark Marlon Phil
    Mark Marlon Phil June 3, 2017 at 10:04 am

    The government worst than flow y not boycott them instead

  28. Nicole June 3, 2017 at 11:01 am

    That means we have to boycott digital also there also raise the prices all are the same

  29. Debra browne June 4, 2017 at 1:54 pm

    I am going to back that gentleman(Mr.Tasty)100pets,I finish with (FLOW)since last year(2016-11-16)and their still sending me a bill,$111.00,not another red cent,I have my receives, & also give them back their modem,leave me alone FLOW.


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