British Airways flights cancelled amid IT crash

British Airways has cancelled all flights from Heathrow and Gatwick until 18:00 BST because of computer problems.

A “major IT system failure is causing very severe disruption to our flight operations worldwide”, the airline said.

It apologised for the “global system outage” and said it was “working to resolve the problem”.

Heathrow Airport said it was “working closely” with BA to solve the issue.

There is no evidence at this stage to suggest the system failure was caused by a cyber attack, BA told BBC business correspondent Joe Lynam.

All passengers affected by the failure – which coincides with the first weekend of the half-term holiday for many in the UK – will be offered the option of rescheduling or a refund.

In a statement, the airline asked passengers with flights before 18:00 BST on Saturday not to come to Gatwick or Heathrow airports, which it said had become “extremely congested”.

Other airlines flying in and out of Heathrow and Gatwick are unaffected.

Heathrow has said passengers travelling with BA after 18:00 BST should check the status of their flight before travelling to the airport.

4 Responses to British Airways flights cancelled amid IT crash

  1. Peter May 28, 2017 at 9:35 am

    So I guess we are about 1000 visitors short.

    Reply
  2. Massiah Street May 28, 2017 at 1:26 pm

    Could you now relate this news item to what is happening to BA passengers coming to and leaving Barbados? And how is it affecting bookings and occupancy of local hotels? A little investigative journalism here would be interesting.

    Reply
  3. Peter May 28, 2017 at 1:42 pm

    I am sorry Massiah Street, but Barbados Today only report word for word what they are told. They DO NOT investigate like truly professional reporters do. Wait and see Kaymar Jordan’s documentary report littered with photographs most of herself, when she gets back in office. Like if the average Bajan cares. It’s like another woman boasting that she went to Dubai. She promoted that Mothers’ day trip for 6 months twice every 15 minutes. Talk about showing off.

    Reply
  4. Raymond Glasgow May 29, 2017 at 6:46 am

    I am one of the stranded B A passengers unable to leave Barbados on Saturday, 27th May. While all the focus and attention has been on highlighted on passengers stuck at Heathrow and Gatwick, barely any thought is given to the thousands of passengers stuck around the world, unable to get flights back to the UK, or speak to anyone from BA. The number they are giving us to call, is constantly engaged,if you can get through at all.

    Reply

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