‘Cheated’ Canadians call in the cops

There’s a new twist to the story of a Canadian couple who claimed they were cheated of $2,500 used as security deposit for their accommodation at a condominium on the west coast.

Visitors Jan and Cyndi Oster now report that the police are looking into the case.

Public Relations Officer Inspector Roland Cobbler of the RBPF could not confirm the Force’s involvement, promising to provide information Friday.

However, the visiting couple said the matter was in the hands of the Fraud Squad.   

“We have activity taking place at the moment; we are working very closely with the police on this matter. I don’t want to release any information that might cause problems with the investigation but we do have excellent cooperation from all parties and that’s really what it boils down to,” Jan told Barbados TODAY Thursday afternoon.

The couple first revealed to Barbados TODAY on Tuesday that they had planned a yearlong Barbadian adventure, but were forced to cut it short because of the way matters relating to their accommodation had unfolded.

Jan claimed they had been forced to cope with an owner who was not aware the condo had been rented, an unhelpful agent, a change in management, a request for a hastened departure because the unit was up for sale, and an unwillingness by everyone to return their deposit.

He said since Barbados TODAY broke the story several hotels have come forward with offers of free accommodation, a gesture not lost on the visitors who expressed heartfelt thanks for the support they had received since sharing their ordeal.

“We [want to] thank the Royal Barbados Police Force, and specifically the Fraud Squad for coming to the rescue with their investigations. We really had nowhere to turn in this matter as we are visitors to your beautiful island.

“We appreciate the many offers of assistance from various proprietors that have come to us through the offices of Barbados TODAY to help make the remainder of our stay more enjoyable. We are thankful to the public for the many positive and supportive comments about the article. There was no intention to provide harm, we just wanted restitution of our situation,” the husband said.

Since Tuesday Barbados TODAY has repeatedly tried to reach the manager of Rival Enterprises and has left several messages that have not been acknowledged up to the time of publication.

13 Responses to ‘Cheated’ Canadians call in the cops

  1. Alex Alleyne February 3, 2017 at 12:42 pm

    A step in the right direction.

  2. jus me February 3, 2017 at 1:46 pm

    These crimes cut the Flow of Barbados life blood, Tourism.

    The police should come down VERY VERY hard on the individuals concerned.

    Don’t take this lightly its a blow to everyone of us that looks to Barbados to help us put bread on the table.

    But they are just Redmen, so police will malinger and delay until the problem, THEY THINK , disappears.

    But IT DOESENT, it reappears in Canada, and a 100 or so would be Barbados tourist change their destination, they do not have Small Island mentality, and they live where there is REAL Government and REAL law..
    Then Barbados sinks lower and lower in REAL WORLD estimation

  3. North Point February 3, 2017 at 1:56 pm

    This is what I said in my previous comments that they should call the police, too many thieves are out there operating under the name of “TOURISM” this behaviour must stop. it makes it very difficult for us who wants to do business online, we don’t know who we are giving out monies to. where is the trust.

  4. Hal Austin February 3, 2017 at 2:41 pm

    Has anyone been questioned under caution?

  5. Ivana Cardinale February 3, 2017 at 3:49 pm

    The owner of the house rented by the couple also behaved incorrectly. He or she should be questioned also. It doesn’t sound right. I would punish the owner too

  6. Tony Waterman February 3, 2017 at 4:54 pm

    @Ivana Cardinale!!!! WHY??? the only reason the Owner got involved, is because they visited what was supposed to be their “EMPTY?UNRENTED” facility, only to find that it was Rented and they were NOT Told that it was. ALL this is at the Doorstep of Rival Enterprises, the Agency which was in control of that property when these Clients Paid out their hard Eraned $2,500.00.

    So!!! What PUNISHMENT would you mete out to these INNOCENTS.

    There should be a PROTOCOL/LAW for this type of Transaction, as set by the Ministry in Charge of Tourism, what should Happen is all Funds paid as Security Deposits by Visitors/Tourists, should be Deposited to an Escrow Account at a Bank, to be *released* when the Renters have Completed their Stay, and an Inspection of the Property has been Completed and Signed off by both Parties.

    * Two Signatures Agent’s and Client required to Deposit and Clear these Funds* This should rid the Industry of these problems.

    Some people might try to find this Cumbersome, Not So, Set up an Account at a Bank that has a Branch at the Airport, arrange Transportation for Your Client(s) and let then Have the Funds available when they arrive, and make that Deposit to the Escrow Account at the Bank in the Airport, before you leave the Airport.

    The only people who would NOT like this suggestion, are those who revel in Controversy.

    • Bill Taitt February 3, 2017 at 7:01 pm

      Does the same apply to unscrupulous attorneys when dealing with property transactions. Will never happen in Barbados; just a club for big ups to carry on with their foolishness.

  7. jrsmith February 3, 2017 at 4:59 pm

    Its hard to consider what kind of policing would work ,which surrounds the entire tourist industry in Barbados , but we always seems to run into the same problem in Barbados ,the untrustworthiness of the ones who enforces the laws…

  8. Greengiant February 3, 2017 at 6:59 pm

    They are situations in Barbados where foreign owners leave their properties in the hands of these property management companies (similar to Rival Enterprises). They pay these companies for a service, and notify the company when they are coming to Barbados on vacation. They are agreements in place where sometimes the property managers can rent the property to visitors for an agreed fee which is then shared with the owner.

    I suspect that:
    1. The owners showed up without notifying the property manager
    and found their house rented without them knowing.
    2. They the owners arranged for these guest to rent the property
    undercover, maybe after hearing of dishonest dealings.
    3. After communication between guests and owners, the owners
    realizing their property manager had breached the agreement
    decided to terminate the contract with them.
    We are not familiar with the contractual agreements between none of the parties so we can’t simply say there’s dishonesty, or the guests are entitled to a refund.

    More importantly, it’s funny that neither the owners or property managers was willing to give the refund. Somebody here is standing on very solid ground, and the other on a slippery slope. As much as was said by these guests in the public domain, I won’t be surprised if this issue is settled quite secretly with us the public in the dark. My experience with the hospitality sector, it’s guests, and our law enforcers when dealing with these issues is that, “silence becomes golden”.

  9. Ella February 3, 2017 at 7:39 pm

    This individual has a reputation for being unpleasant and using owners condos during their absence and keeping the funds from illegal letting.. hope he gets wot he deserves

  10. Hal Austin February 4, 2017 at 12:41 pm

    Has anyone been arrested yet?

  11. Hal Austin February 5, 2017 at 11:20 am

    Another day, has anyone been arrested yet?

  12. Hal Austin February 6, 2017 at 9:21 am

    Has anyone been questioned under caution yet? Another day, a another delay.


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