NISE pleased with growing client base

Member and director of the National Initiative for Service Excellence (NISE) Alex McDonald has expressed satisfaction with the number of private sector organizations which were part of the organization’s growing client base.

McDonald, who is the chairman of the Private Sector Association, said he was especially pleased to see that they were not only from Barbados but also from the region.

Alex McDonald
Alex McDonald

He made the comments during the recent NISE annual general meeting, at which the organization’s achievements during the January to December 2014 period were discussed.

McDonald pointed out that many of the private sector organizations were long-standing clients of NISE who “understood and appreciated the invaluable benefit of NISE’s wide array of programmes and initiatives, such as Open Enrollment and the NISE Customer Satisfaction Index (NCSI)”.

McDonald also encouraged more private sector entities to contribute to the work NISE was doing through the provision of grants, adding that those monetary contributions were eligible for tax concessions.

Acting chairman of the NISE Board of Directors Cedric Murrell expressed pride in NISE’s corporate governance record and the organization’s regional focus.

He said that with a growing portfolio of clients throughout the Caribbean, NISE had already concluded training sessions, branding initiatives and research assignments for clients in Belize, Curacao and Jamaica with its sights set on further development throughout the region.

NISE was set up, to among other things, create a national culture of service excellence; help Barbados become known worldside for service excellence and to motivate and provide the tools for all Barbadians to become involved in the achievement of service excellence.

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