Digicel says power outage affected its service


Digicel said a power outage on Saturday resulted in a disruption of some of its services last night

In a brief statement apologizing to customers, Chief Executive Officer Conor Looney said the company’s engineering team worked throughout the night to correct the challenges.

Looney said some residual issues on the mobile network as well as with some TV channels on Digicel Play were discovered and work was ongoing to rectify those matters as soon as possible.

8 Responses to Digicel says power outage affected its service

  1. Jeff Austin
    Jeff Austin October 30, 2016 at 8:20 pm

    don’t they have standby power?

  2. Mary Miller
    Mary Miller October 30, 2016 at 8:26 pm

    Good question. We are new customers. Not impressed so far!

  3. Coco Lopez
    Coco Lopez October 30, 2016 at 8:26 pm

    Milini Jordan

  4. Tony Webster October 31, 2016 at 2:57 am

    @Jeff Austin. Exactly!! Our cell-phone, LL / Fibre network (which provides the Internet “back-bone”) are nowadays national essential services, and should be backed- up by “fit-for-purpose” contingency engineering, plus physical security. What might they say if a cat. 4 or 5 hurricane came calling? Barbados would not work for months, including GAIA, etc….not to mention BRA.

    Digicel and FLOW need a looking-into by some “relevant ” overseeing authority, that they “up their game” with national interests foremost. That’s precisely what a government authority is designed to do: use their authority to set parameters for such public services; monitor these; , and impose compliance.
    No, they doan have the time to look after Q.E.H., B.W.A. Etc…..DEM is very busy…preparing to dance an’ prance.

  5. Stephanie F. Chase
    Stephanie F. Chase October 31, 2016 at 6:44 am

    Well at least they didn’t blame the monkeys….smh

  6. Max October 31, 2016 at 7:48 am

    This is a very serious problem that must be addressed the country can literally be disconnected if these type of outages occur with any one of our telecom providers. We have moved away from copper technology and replaced it with pure digital technology that is totally dependent on electric power. Any when it’s disrupted no one can communicate. Utter ridiculousness and the telecom providers should be mandated to have a recovery mechanism to address such issues. Totally unacceptable . Totally

  7. jrsmith October 31, 2016 at 4:06 pm

    Bajans must stop thinking things is going to get better , our politicians is managing barbados but is not in control of anything ,
    Lots of other people comes first and then the locals……we have no one to trust , no one to complain to so its like whats happening or lump it….


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