Be warned

BTPA says restaurant and attractions must be up to standard

Unregistered operators in the accommodation, restaurant and attractions sectors are being warned that time is running out on them.

The Barbados Tourism Product Authority (BTPA) said it was moving to regulate the industry to put a stop to those that were having a “debilitating impact on the Barbados brand” and to protect the Barbados tourism product.

BPTA Chief Executive Officer Dr Kerry Hall c said regulations had already been developed for the accommodation sector and similar guidelines were being drawn up for restaurants and attractions in order to bring then in line with best practices and international standards.

“What we have done in the last six months is develop new regulations for the accommodations sector. The regulations were actually developed in 1982 so they were in dire need of upgrade. They only regulated the hotels, guest houses and apartments. The industry has evolved so much so we have created regulations that include villas and great houses, holiday retreats and hotels with marinas and golf courses,” Hall disclosed to the media at a recent briefing.

“We are now taking it to the stakeholders to have a few focus groups before we send it to Cabinet to be legislated. But that was one of the biggest projects of our department to date that I am very proud of.

“We have moved on from the accommodations to the restaurants sector and regulation for that sector is current being developed. What is happening is that we have to protect the Barbados brand and by not having regulations for the attractions or restaurants sectors there are no standards to which to hold anybody to and it cause for very inconsistent levels of service; those service standards and operational standards,” she explained.

Hall said the BTPA had been receiving complaints that that some operators who were not registered were not operating according to the desired standards.

“There are those who are unregulated in the industry and some of them are not running establishments that are up to standard and they are having a debilitating impact on the Barbados brand. So those who are registered and licensed yes, but there must be sector compliance. We just can’t have one set of accommodation complying and allowing us to come in and inspect their properties, pay their licenses and another set who are running establishments but are not a part of the process but earning revenue,” she said.

“We do get some complaints about these individuals and we are looking to see how we could bring everybody under the umbrella. These regulations will have a little bit more teeth than the 34-year-old regulations, and we will hope to rectify the situation by building into these new regulations all of these different things that will take care of the current gaps in the present one.”

Hall could not immediately say how many operators in the accommodations, restaurants and attractions sectors were unregistered.

11 Responses to Be warned

  1. Joan Wickham
    Joan Wickham August 9, 2016 at 6:56 am

    translation,we will squeeze out the lil man so as to gain a bigger share, if it is not broken do not fix it

    • Ras Small
      Ras Small August 9, 2016 at 11:37 am

      The illusion is in full game mode fah most.

  2. Michael Turton
    Michael Turton August 9, 2016 at 7:32 am

    Exactly what I was thinking get rid of the small business ………..

  3. seagul August 9, 2016 at 7:46 am

    Regulating of these exorbitant boutique rates need to face serious speculation. After these wealthy proprietors reap their profits off the backs of the low income earners they move on to the next location without a care. All the discussion about marinas etc, one would think Barbados is a large island, it’s just a tiny isle where the workers need full support. But soon one and all will face reality.

  4. Phil August 9, 2016 at 8:03 am

    Once there is a cost attached to the registration of these properties offering accommodation owners will do everything to dodge this. A lot of them offer a home like facility. Once registered, they’ll have to be certified as acceptable, have in security, regular health inspections and a whole lot of other costly demands that will render them unprofitable. Some of them will declare their business as short and long term apartment rentals catering for the off shore business executives. What about the unregistered hired car business? I know of one lady who has over ten vehicles and she operates from home with one little room as an office. All her vehicles are always rented out at highly competitive rates too especially with visiting Barbadians, Insurance companies and Caribbean visitors. especially during Christmas and Crop Over.

  5. Sue Donym August 9, 2016 at 8:08 am

    If only civic responsibility could be legislated and enforced. Those establishments already registered would ensure that their water bills, national insurance, PAYE and corporate tax obligations are met before the ForEx flight and without damage to the Barbados economy – and remember it’s not just an economy, it’s a society.

    By the way, what do the various tourism agencies do about the info from Trip Advisor etc. Is there an official recording and reporting mechanism that ensures compliance by the various accommodation owners/operators? What agency has the ability to penalise offenders?

    • Sue Donym August 9, 2016 at 12:51 pm

      Meant to say that those already registered SHOULD ensure that their legal obligations are met, as the contrary is too often true. We somehow shield them and make excuses because they “earn foreign exchange” and “contribute to our highest earning sector” and exposing them would “damage the brand”. Let’s make doing things the right way the national norm.

  6. Donild Trimp August 9, 2016 at 9:40 am

    Sue Donym do you really believe agencies should make decisions based on info from Trip Advisor?

    • Sue Donym August 9, 2016 at 10:08 am

      @Donild Trimp I think they should be aware of what goes on in the industry and show some interest where it’s heavily suggested that there are legitimate grouses

  7. Rawle Spooner
    Rawle Spooner August 9, 2016 at 11:39 am

    Ok understand the concern but is this not more of a move to squeeze out the small fish and let the big sharks control everything which they pretty much control already in Barbados.Aint buying this crap that BTPA spewing if it walks quack like a duck it must be damm one.

  8. seagul August 9, 2016 at 12:50 pm

    We have seen for some time now that the small man in B’dos has been abused, and…..some of them wants to be abuse. What amazes me is the allowance for these hypocrites to parade along the streets as though everything is equality and fair. On my last trip home I’ve seen many signs of things beginning to fall apart.


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