Scotiabank to close Black Rock branch
Scotiabank is closing its Black Rock branch later this year but workers will keep their jobs.
The bank’s Caribbean East managing director David Noel spoke with staff today about the closure that will take effect on June 12 as part of the global restructuring exercise which was announced last November.
“We are conscious that the consolidation or closure of branches can have a significant impact on our customers, colleagues and communities. This decision was not taken lightly,” he said.
“As difficult as it has been to have to make this decision, we have been able to reassign all of the Black Rock branch employees to other positions within our business network, so customers will continue to see their familiar faces,” he added, noting that the ATM machine would also remain in Black Rock to accommodate the needs of customers who lived and worked in the area.
He said letters were being sent out to customers to advise them of the change and how it would impact them.
The announced closure follows Scotiabank’s global review of its operating model and international distribution network.
That review uncovered opportunities to streamline operations and also identified branches that were located in areas of slow growth.
Noel said the restructuring took into account changing banking habits and Scotiabank had already invested in strengthening its electronic and self-service banking channels, including online and mobile banking and ATMs.
“We are focused on how we can continue to better serve our customers and provide advice and solutions tailored to meet their financial needs,” the bank official said.