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More manners, please, Sinckler tells NHC workers

National Housing Corporation (NHC) employees who belittle and ill-treat people who call into the state agency have been put on notice that their behaviour is not acceptable and will not be tolerated.

Chris Sinckler, parliamentary representative for St Michael North West which has the largest number of NHC estates in any constituency, sounded the warning today as he spoke of receiving negative reports about treatment of NHC clients.

In contributing to discussion on a resolution to vest 4.6 acres of land at Rosemont, Deacons Road, Black Rock, St Michael in the NHC the Minister of Finance, who stressed that he was speaking as an MP, said even though the corporation continued to struggle financially, scarcity of resources was no excuse for treating people “any less than they should be treated”.

Chris Sinckler

Chris Sinckler

“I get telephone calls or meet people while in the constituency and they complain about how some people in the corporation, particularly in the customer services department, treat them when they call about issues,” Sinckler said.

“People do have legitimate concerns and some [employees are] telling people when they call in there ‘Sinckler gi wunna de units, leh he fix dem’ and all that kind of rubbish. I have spoken to the Minister [of Housing] about it already, as I have spoken to the general manager.”

Speaking directly to the NHC employees, he added: “Whether you feel the issue is serious enough or not serious, trivial or whatever, you do not have a right as a customer service rep . . . to belittle people or make them feel that they are a bother to you, because at the end of the day it is their taxes that are keeping you employed.”

He further advised the workers that if they could not meet a client’s request, whether because of a lack of resources or otherwise, they had to communicate that in a “polite, decent and affable way”.

Sinckler was quick to add, however, that he did not believe the offending employees were in the majority.

“I don’t think it is widespread. I don’t even think it is one per cent of the employees of the NHC,” he said, adding that there were “some wonderful employees at the NHC who get up everyday and work hard on behalf of the tenants and people of Barbados”.

“I want to thank them for their work and encourage them to continue, even in difficult circumstances where the corporation doesn’t have a whole lot of money to do everything that everybody wants, to assist my constituents and all of the others who have to call on the corporation for solutions of one nature or the other,” Sinckler added.

11 Responses to More manners, please, Sinckler tells NHC workers

  1. Katelia Murrell
    Katelia Murrell February 10, 2015 at 10:09 pm

    Look who talking about manners…….some people need to practice what they preach.

  2. Clive Walrond
    Clive Walrond February 10, 2015 at 10:11 pm

    About time.

  3. Mhizz Sharika
    Mhizz Sharika February 10, 2015 at 10:43 pm

    A vast majority of government workers int got no damn manners at all whether it be nhc IR, LA none int got no damn work ethics

  4. Ryan Bayne
    Ryan Bayne February 10, 2015 at 10:54 pm

    Look who talking. You better clean out your own backyard before you clean out others.

  5. Cheryl A Rollins
    Cheryl A Rollins February 10, 2015 at 11:04 pm

    Pot calling the kettle black! You are a despicable so called politician who lack charisma, tact ,self respect and Class.

  6. Sheryl Maxine Greaves-Smi
    Sheryl Maxine Greaves-Smi February 10, 2015 at 11:05 pm

    Mannerd maketh man and ministers too…Check yourself whenever the Hon. PM is speaking.

  7. Heather Cole
    Heather Cole February 10, 2015 at 11:28 pm

    Well I am putting Chris Sinckler on notice too. How dare you? How could you put everyone on notice and then say it was not the majority who were offenders. First it was the PM and now you belittlng the people of Barbados. That matter did not need a public broadcast. Whoever is responsible tfor the NHC should ensure that the worked are trained if there is a customer service problem. But again how dare you find time to publicize such a trivial matter when there are bigger problems facing this country. How would you compare your actions of squeezing every last penny out of people over the past months? All of Barbados should have put you on notice by now. It is strange that you are silent as this debacle unfolds and yet finds the time to give voice to such a trivial matter. The moral and integrity of the House of Parliament is at an all time low and this is what you bring to the table, well well. David Thompson was running a mafia style racket in Barbados. Tthat is what you should be addressing.

  8. Doris Gould
    Doris Gould February 10, 2015 at 11:46 pm


  9. Frederick Alleyne
    Frederick Alleyne February 11, 2015 at 2:59 am

    Well Well

  10. MariaMaria Angel
    MariaMaria Angel February 11, 2015 at 4:21 am

    Says the pot to the kettle….

  11. Neil Hutchinson February 11, 2015 at 8:55 pm

    This from the same minister that gets on the platform and refers to the president of BIPA as a Bald pooch cat…….and what about the whole issue with suggesting Mia run naked down broad street?……..he needs to lead by example!


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