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Better for mail

generalpostofficecheapsideOne hundred and twenty employees of the Barbados Postal Service will undergo training in Productivity Best Practices over the next two weeks.

The training will be facilitated by The Productivity Council, and the six half-day sessions will be held in the conference room of the General Post Office, Cheapside, beginning tomorrow, August 7.

Head of Training and Development at The Productivity Council, Shawn Callender, said the key objectives of the workshops were to create a greater sense of awareness about the concept and importance of productivity best practices, as well as educate the participants about work ethics initiatives for improved employee productivity.

He added that the participants would also examine Productivity Constraints and Solutions, as well as Personal Productivity.

Callender stated that the participants would be sensitised to the importance of measurement to productivity.

“There is a saying, what gets measured gets done; so without effective measures, it makes productivity improvement a difficult task. Productivity is all about working smarter and not harder, and by that we take into consideration things like team work, service quality and personal tips that will help improve the participants’ level of productivity,” he stated.

He explained that the Productivity Best Practices workshops were a part of the overall Department Adoption Training Thrust, a programme started last year, primarily for public sector organisations and statutory corporations.

“Many employees think productivity is all about hard work alone, but there are many people who are working hard, but may not be performing at their optimum because they are not working smart.

“And, then we want persons to understand that performance measures are not their enemy, but rather a friend because when you have a target to work towards, then you know what you need to do to get it done,” Callender noted.

He indicated that the DATT programme had a three-pronged approach — advocacy and awareness which is the training part of it, technical assistance, and evaluation.

“Coming out of the training, we try to identify areas in which we can go in [to the organisation] and provide technical assistance in the area, for example, of performance measures, non-cash incentive schemes and the like.

“The final part will be evaluation, where we will go into the institution after we have done the training and provided the technical assistance and we evaluate how effective the organisation is going as it relates to productivity,” he pointed out.

So far, under the DATT programme, over 600 public servants and statutory employees have been trained. They include staff of the National Sports Council, the Barbados Drug Service, the Registration Department, and the National Assistance Board.

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