JCB and Simpson Motors teamed up recently to give their customers added value with a series of on-the-job training sessions with construction equipment operators in Barbados and the region.
The seven local companies and Government entities which benefited included the Barbados Water Authority, C.O. Williams Construction, Jada Builders Inc., and the Ministry of Transport and Works.
Bernard Foster, Regional manager of JCB Sales Caribbean, explained that the training was geared towards improving the operators’ knowledge as well as the capacity and production levels of companies using JCB equipment on the island and in Grenada.
“JCB as a manufacturer and Simpson Motors as our distributor have a number of customers who use the full range of JCB equipment and we wanted to offer them this training to help improve their productivity as well as their maintenance and safety awareness when operating the equipment.
“We tailor-made the sessions for each organisation’s special requirements, as each of them use different models of JCB machinery including our backhoes, telescopic handlers and skid steer loaders, as well as our large tracked excavators, for different applications,” Foster explained.
He added that the training, conducted by JCB’s worldwide operator training manager, Andrew Thorley, was the continuation of Tow and Show site demonstrations held by JCB and Simpson Motors earlier this year, where the two companies joined forces again, to showcase new equipment and technology to customers.
Good for the customer
“This is all a part of the JCB culture,” he said, “providing the best in technical support and customer service to our customers and with Simpson Motors operating under the same premise, it makes collaborations like this extremely beneficial to our customers.”
Foster noted that he was impressed by the response to the sessions: “Each day was well attended. Not only did we have a high caliber of participant but they were all eager to take part and improve their knowledge on the equipment and technology. It was also encouraging that the companies were willing to allow their employees the time for the specialised training.
“This commitment to the JCB brand has been ongoing for the past few years and can be attributed to the high quality of equipment we produce and the compatibility with specific job requirements here in Barbados and throughout the Caribbean.”
He noted that other factors contributing to the success of the JCB brand regionally included low operating costs, driver comfort, high productivity and interchanging parts.
“Our products are also eco-friendly with fuel consumption and meet all environmental requirements. They are all also powered by JCB manufactured engines, transmissions and axles.
“In addition, we have fully trained service technicians at Simpson Motors, who have been trained by JCB and are up-to-date on all of our technology, which is a plus for our customers,” Foster stated.