New way to save

Managing Director Mark King and New e-Billing customer Ruan Martinez.
Managing Director Mark King and New e-Billing customer Ruan Martinez.

Barbados’ lone electricity company has come up with a billing method it is confident will increase customer convenience, save it money, while protecting the environment.

And with just under 1,000 Barbadians having already signed up for the Barbados Light & Power Company Limited’s new e-Billing service, it’s Managing Director Mark King was hopeful thousands more would be on board by the end of this year.

He was speaking this morning at BL&P Christie’s Conference Room, The Garrison, during the official launch of the service.

King said his organisation was environmentally conscious and continued to look for ways to demonstrate this.

With BL&P saving 50 cents per bill for each customer utilising its online billing service, the official said by year-end it was hoped that 6,000 customers would have signed up.

The utility’s officials said the service was “developed in response to increasing demands from our customers for an expansion of our e-service options”, and was designed to design BL&P’s Web self service feature, a facility where customers could log in and view their billing details online.

Customer Services Supervisor and e-Billing Project Coordinator, Tamara Browne, said the service was convenient, easy and environmentally friendly, pointing out that because accessing e-Billing immediately ended the specific customer’s printed bills, going paperless was an environmental lift.

It was also pointed out that customers would have a detailed bill in PDF format for easing viewing, all historical usage and payment information, the ability to enter their own meter reading, and the option of updating their personal information without having the call or visit the company’s office. (SC)

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