‘Goodies’ for customers

Anton Lovell

Co-operators General Insurance Company Limited moved into a new $15 million home on Upper Collymore, St. Michael this morning and announced a number of Independence and Christmas “goodies” for Barbadians.

General Manager Anton Lovell revealed that the spacious three-storey building would now open to business on Saturdays along with two other branches in Speightstown and Six Roads.

Lovell said the idea was to make access to insurance more easily available to policyholders and less of a financial strain. He said while his company was a major player in the motor and property insurance business, it would be introducing travel insurance from December 1.

Marketing and Human Resources Manager, Cheryl Forde, disclosed, too, that effective from that date, persons taking out new policies would benefit from a 20 per cent discount.

Forde said existing customers would not be left out.

“Currently we have one called Bring A Friend. We have one currently for our current policyholders, if you are insured here already, you can bring someone and get 20 per cent discount. So we want to extend Independence, Christmas and New Year’s greetings, to all of Barbados, not only to credit union members,” she assured.

She explained that credit union members would also receive an added discount on their premiums.

Forde announced that a department dedicated to customer service had also been established, aimed at significantly reducing the waiting time in dealing with clients’ needs.

The headquarters, which was built entirely from the funds of credit union members, uses the ground floor as its operations centre, the first floor to house its executive offices and the third floor is for rental. There is also adequate parking space.

During this morning’s “soft” opening, the company presented a food basket to the HIV/AIDS Food Bank as part of its ongoing contribution to the local community.

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